Like most website operators, Helmer collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Helmer's purpose in collecting non-personally-identifying information is to better understand how Helmer's visitors use its website. From time to time, Helmer may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Certain visitors to Helmer's websites choose to interact with Helmer in ways that require Helmer to gather personally-identifying information. The amount and type of information that Helmer gathers depends on the nature of the interaction. For example, Helmer offers several voluntary services to you, in which you may have to submit information about yourself, such as request forms, surveys, and contests. Those who engage in transactions with Helmer are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Helmer collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Helmer. Helmer does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Helmer may collect statistics about the behavior of visitors to its websites. However, Helmer does not disclose personally-identifying information other than as described below.
When information is collected from you, we generally let you know at the time of collection how we will use it – typically only to respond to your inquiry, to process your request, or to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a request, to communicate back to you, to update you on services and benefits, and to personalize our Site for you.
We do not share, sell, or lease personal information about you to any third-parties for their marketing use.
If you are a user of a Helmer website and have supplied your email address, Helmer may occasionally send you an email to tell you about new features, solicit your feedback, or keep you up to date with what's going on with Helmer and our products. Helmer takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying information.
Consistent with the Children's Online Privacy Protection Act, we do not knowingly request or accept information submitted to this Site by any visitor under 13 years of age.
If we become aware that an individual under 13 years of age has provided information to us through this site, we will not use or disclose that individual's information for any purpose unless required to do so by law.
Our online store is hosted on Bigcommerce Pty. Ltd. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through BigCommerce's data storage, databases and the general BigCommerce application. They store your data on a secure server behind a firewall.
When you order from a BigCommerce storefront, credit card information is encrypted and sent directly to a payment gateway, who then sends the funds to our merchant account.
Helmer's Site may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites. You are solely responsible for evaluating the privacy practices employed by those sites. Our Site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.
All Helmer employees, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.